We provide our services based on a thorough market analysis, supported by many years of experience and innovative research methodology. The strongest assets of our research teams in the field of market research is a modern and precise reporting model, giving many opportunities for further analysis, as well as the experience of our experts.
We specialise in mystery shopping and customer satisfaction surveys, as well as we use the output to improve the current management model. “Audit scenario” is the research tool used by our team and it contains questions based on the objectives of the audit.
Thanks to the Customer’s service quality survey, we can observe certain behaviours in the following areas:
assessment of work quality by potential clients – auditors
The external audit is a tool to control the implementation of goals and to support planning and increasing the efficiency of enterprises. It provides reliable information and comprehensive operational data allowing optimisation of strategies involving price, product, promotion, personnel etc. and monitoring of market competition.
Depending on the Client’s needs and business profile, we offer diversified forms of audit: audit of retail outlets for merchandising and product distribution, price measurement, monitoring of POSM promotion and exposition, etc.
We conduct research in all sales channels in any industry. We advise, individually select tools and control parameters. We guarantee the highest audit standards in accordance with PKJPA and OFBOR.
In the conditions of dynamic development, we provide our services based on a thorough market analysis, supported by many years of experience and innovative research methodology.