Audits and Research

We provide our services based on a thorough market analysis, supported by many years of experience and innovative research methodology. The strongest assets of our research teams in the field of market research is a modern and precise reporting model, giving many opportunities for further analysis, as well as the experience of our experts.




Mystery shopping

We specialise in mystery shopping and customer satisfaction surveys, as well as we use the output to improve the current management model. “Audit scenario” is the research tool used by our team and it contains questions based on the objectives of the audit.

Thanks to the Customer’s service quality survey, we can observe certain behaviours in the following areas:

  • way of conducting business talks
  • attitude towards the customer
  • employee’s personal culture
  • knowledge about products and services
  • how employees share the knowledge with clients
  • way of offering a service or product
  • appearance of employees, order in the workplace

assessment of work quality by potential clients – auditors




Audits

The external audit is a tool to control the implementation of goals and to support planning and increasing the efficiency of enterprises. It provides reliable information and comprehensive operational data allowing optimisation of strategies involving price, product, promotion, personnel etc. and monitoring of market competition.

Why audit with ASM SFA?

Depending on the Client’s needs and business profile, we offer diversified forms of audit: audit of retail outlets for merchandising and product distribution, price measurement, monitoring of POSM promotion and exposition, etc.

We conduct research in all sales channels in any industry. We advise, individually select tools and control parameters. We guarantee the highest audit standards in accordance with PKJPA and OFBOR.




Shelf survey

In the conditions of dynamic development, we provide our services based on a thorough market analysis, supported by many years of experience and innovative research methodology.

See our technologies.


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In whole Poland we have a network of more than 15000 promoters, sales representatives, merchandisers, consultants and hostesses.
Modern channel
Traditional channel
HoReCa channel
Media electronics
Beauty
DIY
Pharmacy
Discount stores
Fuel station
Chain clothing stores
Bank outlets
Car salons
Shopping centre
warehouses
Telco
Distribution and logistics centers
Production halls
Bookstores
Do you have any questions? Write to us:
We implement projects on every scale, in every place, at any time!
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