We provide our services based on a thorough market analysis, supported by many years of experience and innovative research methodology. The strongest assets of our research teams in the field of market research is a modern and precise reporting model, giving many opportunities for further analysis, as well as the experience of our experts.
Mystery shopping
Audits
Shelf survey
Mystery shopping
We specialise in mystery shopping and customer satisfaction surveys, as well as we use the output to improve the current management model. “Audit scenario” is the research tool used by our team and it contains questions based on the objectives of the audit.
Thanks to the Customer’s service quality survey, we can observe certain behaviours in the following areas:
way of conducting business talks
attitude towards the customer
employee’s personal culture
knowledge about products and services
how employees share the knowledge with clients
way of offering a service or product
appearance of employees, order in the workplace
assessment of work quality by potential clients – auditors
Audits
The external audit is a tool to control the implementation of goals and to support planning and increasing the efficiency of enterprises. It provides reliable information and comprehensive operational data allowing optimisation of strategies involving price, product, promotion, personnel etc. and monitoring of market competition.
Why audit with ASM SFA?
Depending on the Client’s needs and business profile, we offer diversified forms of audit: audit of retail outlets for merchandising and product distribution, price measurement, monitoring of POSM promotion and exposition, etc.
We conduct research in all sales channels in any industry. We advise, individually select tools and control parameters. We guarantee the highest audit standards in accordance with PKJPA and OFBOR.
Shelf survey
In the conditions of dynamic development, we provide our services based on a thorough market analysis, supported by many years of experience and innovative research methodology.
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In whole Poland we have a network of more than 15000 promoters, sales representatives, merchandisers, consultants and hostesses.
Modern channel
Traditional channel
HoReCa channel
Media electronics
Beauty
DIY
Pharmacy
Discount stores
Fuel station
Chain clothing stores
Bank outlets
Car salons
Shopping centre
warehouses
Telco
Distribution and logistics centers
Production halls
Bookstores
Do you have any questions? Write to us:
We implement projects on every scale, in every place, at any time!
Consent to the processing of personal data
Pursuant to Article 6(1)(a) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereafter: GDPR), I hereby give my consent to the processing by ASM Sales Force Agency spółka z ograniczoną odpowiedzialnością with its registered office at ulica Świętokrzyska 18, 00-052 Warszawa, entered in the register of businesses of the National Court Register maintained by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under KRS number: 0000308860, NIP: 5252426505 (‘ASM’), of my personal data, i.e. my e-mail address, for the purpose of my receiving the ASM newsletter.
At the same time, I declare to have been informed by ASM, prior to giving my consent to the processing of my personal data, that I have the right to withdraw my consent at any time and that the withdrawal of my consent will not affect the lawfulness of processing by ASM based on my consent before its withdrawal.
I have also been informed by ASM that:
1. The controller of my personal data is ASM Sales Force Agency spółka z ograniczoną odpowiedzialnością with its registered office at ulica Świętokrzyska 18, 00-052 Warszawa, KRS: 0000308860, NIP: 5252426505, e-mail sekretariat@asmsalesforce.pl, tel. +48 22 4169696
2. My personal data will be processed for the purpose of sending me the ASM newsletter, pursuant to Article 6(1)(a) of the GDPR.
3. My personal data may be provided by ASM to other entities from the group of undertakings of ASM GROUP established in the Republic of Poland and listed at the website www.asmgroup.pl.
4. My personal data will not be transferred to any third country or to any international organisation.
5. My personal data will be processed by ASM until I withdraw my consent.
6. I have the right to request access to and rectification or erasure of my data or restriction of processing or to object to processing, the right to data portability as well as the right to withdraw my consent at any time, without affecting the lawfulness of processing (based on consent before its withdrawal).
7. I have the right to lodge a complaint with the President of the Personal Data Protection Authority if I find that the processing of personal data infringes the provisions of the GDPR.
8. The provision of data is voluntary but necessary for the above-mentioned purpose.
9. ASM will make no decisions based on automated processing, including profiling, of my personal data.
